dc fawcett review- paramount digital publishing

Business' Final Response *** ******* did purchase our IPM Program on 9/8/12 with a 3 payment option of $399.00. Member has fulfilled the payment plan and member was also provided with the online digital program. Member's responsibility to go on the member site (provided at the time of purchase). Please see attached all proof of invoice as well as email sent to member with details on the log in information and emails to follow were also sent to the member with updated training materials. Member has 365 days to prove that he has implemented the program step by step and that he was not successful. and he needs to submit the action plans that are located in each training module online. This is all stated on the terms and condition. I will need the action plans in order to proceed with the refund. Consumer has not provided this information as of today 4/30/13. See the terms and condition attached Complaint Resolution: Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process. - See more at: http://www.bbb.org/west-florida/business-reviews/publishing-consultants/paramount-digital-publishing-in-brandon-fl-90121281/complaints#breakdown